How to Reset the Mondopad Serial Registration

Jeremiah Barkman -

If you have a Mondopad that has lost it's serial # registration for the PC or has had a firmware update that has reset the serial number so it appears as depicted in the included image you may be able to correct this by following the steps. If these steps don't resolve this, contact support. 

  1. Go to the Web Admin page.
  2. Select the About navigation option.
  3. Select the Reset registration option.
  4. Enter serial number of the panel, and save.
  5. Shutdown the Mondopad shell.
  6. Power down the panel/PC.
  7. Remove AC power from the panel for several minutes.
  8. Apply power to the panel again, and turn the Mondopad back on.
  9. Go back to the Mondopad browser and go to the Admin page. Select About.
  10. If panel serial number is blank or is ABCD123456789, enter correct serial number, save, and exit shell.
  11. Power down the Mondopad, remove power for several minutes.
  12. Apply power to the panel again, and turn the Mondopad back on.
  13. Go back to the Mondopad browser and go to the Admin page. Select About.
  14. If serial number is still blank or is ABCD123456789, start back at step 1.

 

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